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Who We Are and What We Do

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MOA is the focal point for the network operators on radio frequency (RF) health and safety, and related town planning issues associated with the use of mobile phone technology.

We also provide information on these issues to policy-makers, including elected representatives and officials at national and local level throughout the UK, journalists, residents’ groups, and the wider public.

A key part of the network operators’ approach to developing their networks is consultation with local communities about any proposed new developments. One of the ways we do this is to send annual ‘rollout plans’ to every local planning authority in the UK. These contain information about each operator’s existing sites, and their proposed developments for the coming year.  

We recognise that some people remain concerned about the safety of mobile telephony, and we are committed to addressing those concerns in an open and transparent manner. 

Addressing Concerns

Although major scientific reviews undertaken by independent, expert regulatory bodies around the world continue to conclude that there are no adverse health effects from mobile technology, based on the current weight of scientific evidence, some people remain concerned about this issue, and about the visual impact of base stations (masts).

Mobile handsets and base stations in the UK are all required to comply with the internationally recognized (ICNIRP) public exposure guidelines. In addition, operators all ensure that information, such as that on SAR levels, on mobile phone health issues is widely available to their customers and to the wider public; and have assisted with distribution of the Health Departments’ leaflets on mobile phone handsets and base stations.

The industry also developed ten best practice commitments to address public concerns about mobile phone masts, employs dedicated community liaison staff to address concerns relating to masts, and has expanded the use of environmentally sensitive mast designs to minimize their visual impact.

The industry also supports ongoing scientific research into the possible health impact of mobile technology. In doing so, the industry does not decide what research should be undertaken, nor does it influence the direction of research or its findings. Instead, firms provide arms length funding to independent research programmes determined by the World Health Organisation’s research priorities. In the UK, operators have co-funded the Government's £7 million independent Mobile Telecommunications and Health Research (MTHR) programme.

For more information about mobile communications industry initiatives to address health concerns, contact MOA direct on +44 (0)20 7331 2015, or via email at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it



Mobile Operators Association

The Mobile Operators Association (MOA) represents the four UK mobile network operators – EE (the company that runs EE, Orange & T-Mobile in the UK), O2, Three, and Vodafone – on radio frequency (RF) health and safety, and related town planning issues associated with the use of mobile phone technology.

The Economy and Society

Mobile telecommunications are vital for the UK’s economic competitiveness and in promoting social inclusion. There are now 89.9 million mobile subscriptions in the UK. In early 2015 61% of UK adults used their mobile phones for internet access. Tablet ownership is 54% of UK households, increasing from 44% in Q1 2014.